Staff - Chris Bigelow, FCSI

 

President The Bigelow Companies, Inc. 1988- Present

Chris Bigelow brings over thirty years of experience to the area of food and merchandise services. His on-the-job experience gives him a unique perspective of his clients' specialized needs.

The Bigelow Companies are consultants to the sports, entertainment and convention market, specializing in foodservice and merchandise services. Mr. Bigelow is responsible for providing both design and management advisory services to public assembly facilities.

Design Services
Professional Qualifications
Previous Experience
Professional and Civic Associations
Contact
Publications & Presentations

DESIGN SERVICES
Mr. Bigelow develops programming, spatial and design criteria for project architects and equipment designers. Services including menu development, service line analysis, schematic design, design development, construction documents and construction assistance are all services provided by The Bigelow Companies. Mr. Bigelow acts as the owner’s representative for peer review of design and initial programming development when the foodservice design is provided by others.
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PROFESSIONAL QUALIFICATIONS

Management Advisory Services
Mr. Bigelow provides operational and financial analysis for determining foodservice and merchandise operator alternatives, in-house, contracted, multiple contractors, with or without investments, and combinations of the above alternatives. He also develops contracting options available to a client. Development of a Request for Proposal, contractor recruitment, evaluations and contract negotiations are all performed by Mr. Bigelow.
Mr. Bigelow provides foodservice and merchandise negotiating and mediation services for facility managers.
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PREVIOUS EXPERIENCE

Vice President of Sales and Marketing
Recreation Division
Canteen Company
1985-1988

Sales Manager
Regional Operations Manager
General Manager Operations
Volume Services, Inc.
1976-1985

General Manager Operations
ARA Services, Inc.
1974-1976

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PROFESSIONAL AND CIVIC ASSOCIATIONS

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CONTACT

1575 Universal Avenue, Suite 156
Kansas City, MO, USA 64120
Phone: (816) 483-5553
Fax: (816) 483-5510
E-Mail: chrisbigelow@bigelowcompanies.com
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The following is a listing of recent publication, presentation and seminars that have featured Chris Bigelow.

AUTHORED

“How to Make a Consultant Pay You”
Fairs & Expositions Magazine, August 1986

“Spicing Up Your Concession Profits”
Athletic Business Magazine, January 1989

“Ten Steps to Profitable Concessions”
Fairs & Expositions Magazine, August 1990

“Food for Thought”
Facility Manager Magazine, Summer 1991

“Who is the Best Concessionaire”
Agent & Manager Magazine, July 1992

Guest Column: “Food on the Road”
Amusement Business Newspaper, Nashville, TN, May 24, 1993

“Foodservice and Souvenir Concessions”
Chapter of “Financing Sport: Winning Strategies”
Fitness Information Technology, Inc., Morgantown, WV, 1995 1st and 2nd editions

“Concessions, Catering and Merchandise Sales”
Paper for Stadia and Arena 2000, London, England, June 1999
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PRESENTED

“Profitable Concessions – How to Develop a Sleeping Giant”
To the 1987 Athletic Business Annual Conference
Las Vegas, NV

“Concession Design and Revenue Generating Opportunities”
To the 1989 Missouri Parks and Recreation Annual Conference
Kansas City, MO

“Negotiating a Concession Agreement”
To the International City Managers Association
Sports Symposium
Phoenix, AZ, March 1989

“Food Service Contracting, Pros and Cons”
To the International Association of Auditorium Managers
Rapid City, SD, March 1990

“Food Service: What Should You Demand?”
To the International City Managers Association
Sports Symposium
Charlotte, NC, April 1990

“Food Service: Branded Concepts and Contracting Options”
To the International City Managers
Sports Symposium
St. Petersburg, FL, April 1991

“Foodservice: 1990’s New Product Showcase”
To the International Association of Auditorium Managers
Cedar Rapids, IA, March 1992

“Alcohol Management Policies for Public Facilities”
To the International City Managers Association
Sport Symposium
San Antonio, TX, April 1992

“Ensuring Quality in Your Foodservice”
Arena Management Seminar
Clearwater Beach, FL, September 1993

“The Arena of the 21st Century”
Arena Management Seminar
Las Vegas, NV, September 1994

“How to Structure Food & Beverage Management Contracts”
To the International Association of Auditorium Managers
Sioux City, IA, March 1995

“Ways to Increase Per Capita Income”
To the American Zoo and Aquarium Association
Central Regional Conference
Wichita, KS, March 1995

“Arenas and Public Facility Foodservice”
A panel discussion at the National Association of Concessionaires
Salt Lake City, UT, April 1995

“Beating the Bottom Line Blues”
To the International Association of Auditorium Managers
District IV Meeting
Winnipeg, Manitoba, April 1995

“Technology in Foodservice”
To the International Association of Auditorium Managers
Philadelphia, PA, August 1996

“Foodservice in the Performing Arts Center”
To the International Association of Assembly Managers
Performing Arts Seminar
Costa Mesa, CA, October 1996

Partnering With Branded Foodservice”
To the IAAM District Conference
Portland, OR, April 1999

“Securing a Concessionaire – What Does It Really Cost?”
To the Sports Financing Forum
New York City, NY, May 1999

“Concessions, Catering and Merchandise”
Stadia and Arena 2000
London, England, June 1999
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TEACHES

“Food and Beverage Management”
To the Public Assembly Facility Management School
Oglebay, WV, June 1994 to present

“Souvenirs and Novelties Management”
To the Public Assembly Management School
Oglebay, WV, June 1994 to present

“Discriminatory Practices”
To the Public Assembly Management School
Oglebay, WV, June 1994
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